Master Service Agreement

What is MSA?

A Master Service Agreement (MSA), referred to as a framework agreement, also referred to as a contract, is an agreement made between parties where they decide on the terms that will govern future transactions or agreements.

MSA Services

Use Case

Sr Program Manager (Petah Tikva, Israel). 2021-2022

Planned and designed a $20M program global account service agreement constructed out of 21 SOW documents detailing the services, the framework, and the SLA. Services involved a variety of teams and roles including Product, R&D, Hardware Manufacturing, Supply Chain, Integration, Delivery, Field Services, and QA. Requires business acumen, customer negotiation skills, and internal organization influence.

To ensure a successful strategic service agreement, our business analysis services will assist you in creating a clear and concise SOW that outlines the scope of work, deliverables, and expectations for your Master Service Agreement contract. This will establish mutual understanding and agreement between both parties, setting the foundation for a fruitful partnership. The business analysis complements the legal and regulatory advisors for your deal.